Privacy Policy

Welcome to Brantick! We are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our WooCommerce store. By accessing or using our site, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

When you create an account, place an order, or contact us, we may collect the following personal information:

  • Contact Details: Name, email address, phone number.
  • Account Information: Username, password.
  • Payment Information: Credit card number, billing address (processed securely through our payment gateways).
  • Order Information: Products purchased, shipping address.

1.2 Non-Personal Information

We also collect non-personal information about your interactions with our site:

  • Technical Data: IP address, browser type, device information, operating system.
  • Usage Data: Pages visited, time spent on the site, referring URLs.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us:

  • Remember your preferences and settings.
  • Analyze site performance and usage.
  • Provide personalized content and advertisements.

You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of our site

2. How We Use Your Information

We use your information for various purposes, including:

  • Processing Transactions: Handling orders, processing payments, and managing your account.
  • Improving Our Site: Analyzing how you use our site to enhance its functionality and performance.
  • Communicating with You: Sending order confirmations, updates, and promotional materials (if you have opted in).
  • Providing Customer Support: Assisting with your inquiries and resolving issues.
  • Ensuring Security: Detecting and preventing fraud and other security threats.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us with payment processing, order fulfillment, marketing, and analytics. These providers are bound by confidentiality agreements.
  • Legal Requirements: When required by law, or to respond to legal processes or enforce our policies.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Update or correct inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain conditions.
  • Opt-Out: Unsubscribe from marketing communications by following the instructions in those emails.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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